Glossary

Master the language of your industry. Our glossary breaks down complex terminology and technical jargon into clear, actionable definitions. Whether you’re a seasoned pro or just starting out, use this resource to build your vocabulary, stay informed, and navigate our services with total confidence. Clear communication starts here.

Acronyms

AFRL — Certificate of Registration: The “logbook” that proves who the registered keeper of the vehicle is.

APR — Annual Percentage Rate: The total cost of borrowing money over a year, including interest and any mandatory fees. It provides a standard way to compare the cost of different loans.

ATO — Authority-To-Order: A formal confirmation or permission within a company structure allowing an individual to proceed with a vehicle order.

BCH — Business Contract Hire: A long-term rental agreement for companies. The business pays a fixed monthly fee to use the vehicle and returns it at the end of the term.

BLP — Basic List Price: The cost of the car before VAT, road tax (VED), and registration fees.

BVRLA — British Vehicle Rental and Leasing Association: The UK trade body for companies engaged in vehicle rental, leasing, and fleet management. They set industry standards and codes of conduct.

BiK — Benefit in Kind: A tax on employees who receive “perks” from their employer that aren’t included in their salary—most commonly used regarding company cars.

CHNM — Contract Hire Non-Maintained: A lease where the monthly price covers only the vehicle use. The driver is responsible for all servicing, repairs, and tyre replacements.

CHWM — Contract Hire With Maintenance: A lease where the monthly fee includes a service package covering routine maintenance, wear-and-tear items, and often breakdown cover.

COMMS — Commission: The fee paid to the broker or dealer for arranging the finance.

CP — Contract Purchase: A finance plan (like PCP) where you pay monthly with the option to buy the car at the end.

DLR — Dealer: Seller of the vehicle (not the finance broker you are dealing with).

DPF — Diesel Particle Filter: A device fitted to diesel exhausts to capture and store soot particles to reduce emissions.

EV — Electric Vehicle: A vehicle powered entirely by electricity stored in rechargeable batteries, with no internal combustion engine.

FCA — Financial Conduct Authority: The regulatory body in the UK that oversees financial markets and firms to ensure they operate fairly and transparently.

FL — Finance Lease: A commercial net-lease where the vehicle appears on the company’s balance sheet. The business usually sells the vehicle to a third party at the end and keeps a percentage of the proceeds.

FOS — Financial Ombudsman Service: An independent body that settles disputes between UK consumers and financial businesses.

FW&T — Fair Wear and Tear: The industry standard for what constitutes “normal” ageing of a vehicle. Minor stone chips are usually fine; a giant dent in the door is not.

GAP — Guaranteed Asset Protection: Insurance that covers the “gap” between the amount an insurer pays out if a car is totalled and the amount still owed on the finance agreement (protecting against depreciation and shortfalls).

GFV — Guaranteed Future Value: A promise from the finance company that the car will be worth at least a specific amount at the end of the deal, protecting you against depreciation.

HP — Hire Purchase: A straightforward path to ownership. You pay a deposit and monthly instalments; once the final payment is made, you own the car.

IP / IR — Initial Payment / Initial Rental: Your “down payment”; In leasing, this is often expressed as a multiple of the monthly cost (e.g., “6-month initial rental”).

LWB — Long Wheelbase: Refers to the distance between the front and rear wheels. LWB models offer more internal space or cargo room.

MHEV — Mild Hybrid Electric Vehicle: Uses a small electric motor to assist the engine and improve efficiency, but it cannot drive on electricity alone and does not plug in.

MLA — Master Lease Agreement: A primary contract that governs the overarching relationship between a lessor and lessee, allowing for multiple vehicles to be added under the same general terms.

MOT — Ministry of Transport: An annual test of vehicle safety, roadworthiness, and exhaust emissions required in the UK for most vehicles over three years old.

MPA — Miles Per Annum: The total distance a vehicle is contracted to travel in a single year.

OTRP — On The Road Price: The total price you pay to actually drive it away, including VAT, first-year road tax, and registration.

OZEV — Office for Zero Emission Vehicles: A government body that often provides grants or incentives for electric vehicles.

PCH — Personal Contract Hire: Similar to BCH, but for individuals. You “rent” the car for a set period and mileage, then hand it back. You never own the vehicle.

PCP — Personal Contract Purchase: A flexible finance plan where you pay monthly instalments. At the end, you can either return the car, trade it in, or pay a “balloon payment” to own it.

PDI — Pre-Delivery Inspection: The final check performed by a dealer on a new vehicle to ensure it is safe, functional, and meets all manufacturer standards before it is handed over to the customer.

PF — Processing Fee: An admin charge for setting up the contract.

PHEV — Plug-In Hybrid Electric Vehicle: Features both an electric motor and a combustion engine. It can be plugged in to charge the battery for short electric-only trips.

PPF — Petrol Particle Filter: The petrol equivalent of a DPF, designed to minimise particulate matter emissions from gasoline engines.

PPM — Pence Per Mile / Excess Pence Per Mile: The cost calculated for every single mile driven. If you go over your agreed annual mileage, you’ll be charged a specific rate (e.g., 10p) for every extra mile driven.

PROP — Proposal / Finance Application: The formal request you submit to a lender to see if they’ll fund your vehicle.

RFL / VED — Road Fund Licence / Vehicle Excise Duty: Commonly known as “road tax”, this is the annual tax paid to the government to operate a vehicle on public roads.

RV — Residual Value: The estimated worth of the car at the end of the term.

SLA — Service Level Agreement: A contract between a service provider and a customer that defines the level of service expected (e.g., response times or repair turnarounds).

SWB — Short Wheelbase: Refers to the distance between the front and rear wheels. SWB models offer less internal space or cargo room.

ULEV — Ultra Low Emission Vehicle: A vehicle that emits less than 75g/km of CO2.

XSM — Excess Mileage: If you go over your agreed annual mileage, you’ll be charged a specific rate (e.g., 10p) for every extra mile driven.

Glossary

Accident management – A service (often third-party) that handles the logistics after a crash, including recovery, repairs, and insurance claims.

Annual mileage – The total number of miles you agree to drive the car each year. Exceeding this usually triggers extra costs.

Balloon Payment – A large, final lump sum due at the end of a PCP or Lease Purchase agreement if you want to keep the car. It is based on the predicted future value.

Car LeasingThe overarching terms for long-term vehicle rental, allowing individuals or businesses to drive a new vehicle for a set period.

CO2 EmissionsThe amount of carbon dioxide a vehicle emits. This figure is used to calculate VED (Road Tax) and BIK (Company Car Tax).

Commercial UseInsurance or finance terms that allow the vehicle to be used specifically for business purposes, such as carrying tools or making deliveries.

Contract hireSimilar to BCH, but for individuals. You “rent” the car for a set period and mileage, then hand it back. You never own the vehicle.

Contract LengthThe duration of the lease, typically ranging from 24 to 60 months.

Contract PurchaseA flexible finance plan where you pay monthly installments. At the end, you can either return the car, trade it in, or pay a “balloon payment” to own it.

Contract termThe duration of the lease, typically ranging from 24 to 60 months.

Cooling off periodA legal window (usually 14 days) during which a consumer can cancel a finance agreement without penalty after signing.

Delivery lead time  The estimated time it takes from ordering the vehicle to it arriving at your door.

Delivery NoteA document signed by the customer upon delivery to confirm the vehicle has arrived in good condition.

DepreciationThe difference between the price of the car when new and its value when sold later. This is the biggest “cost” of a car and what lease payments are primarily designed to cover.

Early TerminationEnding a lease agreement before the scheduled date. This almost always involves a significant financial penalty.

Euro NCAPAn independent organization that performs crash tests on vehicles and gives them a safety rating out of five stars.

Excess mileage chargeA fee (usually calculated in Pence Per Mile) charged if you exceed the total mileage limit agreed upon in your contract.

Fair wear and tearThe acceptable level of deterioration a vehicle can show at the end of a lease (standardized by the BVRLA). You won’t be charged for minor scuffs, but you will for significant damage.

Fast LeaseA term often used by brokers for vehicles that are “in stock” and ready for quick delivery (usually within 2–4 weeks).

Finance LeaseA commercial net-lease where the vehicle appears on the company’s balance sheet. The business usually sells the vehicle to a third party at the end and keeps a percentage of the proceeds.

Fleet managementThe administration of a company’s vehicle fleet, including maintenance, tracking, and compliance.

Fuel ConsumptionHow much fuel a vehicle uses, typically measured in Miles Per Gallon (MPG).

Initial Rental (or Initial Deposit)The first payment made at the start of a lease. It is usually a multiple of the monthly payment (e.g., “3 or 6 months upfront”) and reduces the subsequent monthly costs.

Insurance GroupA rating from 1 to 50 that determines how expensive a car is to insure; Group 1 is the cheapest, Group 50 the most expensive.

Lease Purchase A finance agreement (often called “Hire Purchase with a Balloon”) where you pay an initial deposit and monthly installments, but must buy the vehicle at the end by paying a final “balloon payment.”

Leasing brokerAn intermediary who searches for the best deals across various finance providers and dealerships to find a vehicle for the customer.

MaintenanceAn optional add-on to a lease that covers the cost of all routine servicing, MOTs, and wear-and-tear items (like tires and wipers).

Monthly paymentThe fixed amount paid every month for the duration of the contract to use the vehicle.

P11DThe list price of a car (including VAT and options, but excluding road tax and first registration fee). It is the value used by HMRC to calculate company car tax.

Range anxietyThe fear that an electric vehicle will run out of power before reaching a destination or a charging point.

Residual valueThe estimated value of the vehicle at the end of the lease term. Higher residual values usually lead to lower monthly lease payments.

Van leasingThe overarching terms for long-term vehicle rental, allowing individuals or businesses to drive a new vehicle for a set period.

With MaintenanceAn optional add-on to a lease that covers the cost of all routine servicing, MOTs, and wear-and-tear items (like tires and wipers).

Multiple cars in a car park.