Master the language of your industry. Our glossary breaks down complex terminology and technical jargon into clear, actionable definitions. Whether you’re a seasoned pro or just starting out, use this resource to build your vocabulary, stay informed, and navigate our services with total confidence. Clear communication starts here.
Acronyms
AFRL — Certificate of Registration: The “logbook” that proves who the registered keeper of the vehicle is.
APR — Annual Percentage Rate: The total cost of borrowing money over a year, including interest and any mandatory fees. It provides a standard way to compare the cost of different loans.
ATO — Authority-To-Order: A formal confirmation or permission within a company structure allowing an individual to proceed with a vehicle order.
BCH — Business Contract Hire: A long-term rental agreement for companies. The business pays a fixed monthly fee to use the vehicle and returns it at the end of the term.
BLP — Basic List Price: The cost of the car before VAT, road tax (VED), and registration fees.
BVRLA — British Vehicle Rental and Leasing Association: The UK trade body for companies engaged in vehicle rental, leasing, and fleet management. They set industry standards and codes of conduct.
BiK — Benefit in Kind: A tax on employees who receive “perks” from their employer that aren’t included in their salary—most commonly used regarding company cars.
CHNM — Contract Hire Non-Maintained: A lease where the monthly price covers only the vehicle use. The driver is responsible for all servicing, repairs, and tyre replacements.
CHWM — Contract Hire With Maintenance: A lease where the monthly fee includes a service package covering routine maintenance, wear-and-tear items, and often breakdown cover.
COMMS — Commission: The fee paid to the broker or dealer for arranging the finance.
CP — Contract Purchase: A finance plan (like PCP) where you pay monthly with the option to buy the car at the end.
DLR — Dealer: Seller of the vehicle (not the finance broker you are dealing with).
DPF — Diesel Particle Filter: A device fitted to diesel exhausts to capture and store soot particles to reduce emissions.
EV — Electric Vehicle: A vehicle powered entirely by electricity stored in rechargeable batteries, with no internal combustion engine.
FCA — Financial Conduct Authority: The regulatory body in the UK that oversees financial markets and firms to ensure they operate fairly and transparently.
FL — Finance Lease: A commercial net-lease where the vehicle appears on the company’s balance sheet. The business usually sells the vehicle to a third party at the end and keeps a percentage of the proceeds.
FOS — Financial Ombudsman Service: An independent body that settles disputes between UK consumers and financial businesses.
FW&T — Fair Wear and Tear: The industry standard for what constitutes “normal” ageing of a vehicle. Minor stone chips are usually fine; a giant dent in the door is not.
GAP — Guaranteed Asset Protection: Insurance that covers the “gap” between the amount an insurer pays out if a car is totalled and the amount still owed on the finance agreement (protecting against depreciation and shortfalls).
GFV — Guaranteed Future Value: A promise from the finance company that the car will be worth at least a specific amount at the end of the deal, protecting you against depreciation.
HP — Hire Purchase: A straightforward path to ownership. You pay a deposit and monthly instalments; once the final payment is made, you own the car.
IP / IR — Initial Payment / Initial Rental: Your “down payment”; In leasing, this is often expressed as a multiple of the monthly cost (e.g., “6-month initial rental”).
LWB — Long Wheelbase: Refers to the distance between the front and rear wheels. LWB models offer more internal space or cargo room.
MHEV — Mild Hybrid Electric Vehicle: Uses a small electric motor to assist the engine and improve efficiency, but it cannot drive on electricity alone and does not plug in.
MLA — Master Lease Agreement: A primary contract that governs the overarching relationship between a lessor and lessee, allowing for multiple vehicles to be added under the same general terms.
MOT — Ministry of Transport: An annual test of vehicle safety, roadworthiness, and exhaust emissions required in the UK for most vehicles over three years old.
MPA — Miles Per Annum: The total distance a vehicle is contracted to travel in a single year.
OTRP — On The Road Price: The total price you pay to actually drive it away, including VAT, first-year road tax, and registration.
OZEV — Office for Zero Emission Vehicles: A government body that often provides grants or incentives for electric vehicles.
PCH — Personal Contract Hire: Similar to BCH, but for individuals. You “rent” the car for a set period and mileage, then hand it back. You never own the vehicle.
PCP — Personal Contract Purchase: A flexible finance plan where you pay monthly instalments. At the end, you can either return the car, trade it in, or pay a “balloon payment” to own it.
PDI — Pre-Delivery Inspection: The final check performed by a dealer on a new vehicle to ensure it is safe, functional, and meets all manufacturer standards before it is handed over to the customer.
PF — Processing Fee: An admin charge for setting up the contract.
PHEV — Plug-In Hybrid Electric Vehicle: Features both an electric motor and a combustion engine. It can be plugged in to charge the battery for short electric-only trips.
PPF — Petrol Particle Filter: The petrol equivalent of a DPF, designed to minimise particulate matter emissions from gasoline engines.
PPM — Pence Per Mile / Excess Pence Per Mile: The cost calculated for every single mile driven. If you go over your agreed annual mileage, you’ll be charged a specific rate (e.g., 10p) for every extra mile driven.
PROP — Proposal / Finance Application: The formal request you submit to a lender to see if they’ll fund your vehicle.
RFL / VED — Road Fund Licence / Vehicle Excise Duty: Commonly known as “road tax”, this is the annual tax paid to the government to operate a vehicle on public roads.
RV — Residual Value: The estimated worth of the car at the end of the term.
SLA — Service Level Agreement: A contract between a service provider and a customer that defines the level of service expected (e.g., response times or repair turnarounds).
SWB — Short Wheelbase: Refers to the distance between the front and rear wheels. SWB models offer less internal space or cargo room.
ULEV — Ultra Low Emission Vehicle: A vehicle that emits less than 75g/km of CO2.
XSM — Excess Mileage: If you go over your agreed annual mileage, you’ll be charged a specific rate (e.g., 10p) for every extra mile driven.
Glossary
Accident management – A service (often third-party) that handles the logistics after a crash, including recovery, repairs, and insurance claims.
Annual mileage – The total number of miles you agree to drive the car each year. Exceeding this usually triggers extra costs.
Balloon Payment – A large, final lump sum due at the end of a PCP or Lease Purchase agreement if you want to keep the car. It is based on the predicted future value.
Car Leasing – The overarching terms for long-term vehicle rental, allowing individuals or businesses to drive a new vehicle for a set period.
CO2 Emissions – The amount of carbon dioxide a vehicle emits. This figure is used to calculate VED (Road Tax) and BIK (Company Car Tax).
Commercial Use – Insurance or finance terms that allow the vehicle to be used specifically for business purposes, such as carrying tools or making deliveries.
Contract hire – Similar to BCH, but for individuals. You “rent” the car for a set period and mileage, then hand it back. You never own the vehicle.
Contract Length – The duration of the lease, typically ranging from 24 to 60 months.
Contract Purchase – A flexible finance plan where you pay monthly installments. At the end, you can either return the car, trade it in, or pay a “balloon payment” to own it.
Contract term – The duration of the lease, typically ranging from 24 to 60 months.
Cooling off period – A legal window (usually 14 days) during which a consumer can cancel a finance agreement without penalty after signing.
Delivery lead time – The estimated time it takes from ordering the vehicle to it arriving at your door.
Delivery Note – A document signed by the customer upon delivery to confirm the vehicle has arrived in good condition.
Depreciation – The difference between the price of the car when new and its value when sold later. This is the biggest “cost” of a car and what lease payments are primarily designed to cover.
Early Termination – Ending a lease agreement before the scheduled date. This almost always involves a significant financial penalty.
Euro NCAP – An independent organization that performs crash tests on vehicles and gives them a safety rating out of five stars.
Excess mileage charge – A fee (usually calculated in Pence Per Mile) charged if you exceed the total mileage limit agreed upon in your contract.
Fair wear and tear – The acceptable level of deterioration a vehicle can show at the end of a lease (standardized by the BVRLA). You won’t be charged for minor scuffs, but you will for significant damage.
Fast Lease – A term often used by brokers for vehicles that are “in stock” and ready for quick delivery (usually within 2–4 weeks).
Finance Lease – A commercial net-lease where the vehicle appears on the company’s balance sheet. The business usually sells the vehicle to a third party at the end and keeps a percentage of the proceeds.
Fleet management – The administration of a company’s vehicle fleet, including maintenance, tracking, and compliance.
Fuel Consumption – How much fuel a vehicle uses, typically measured in Miles Per Gallon (MPG).
Initial Rental (or Initial Deposit) – The first payment made at the start of a lease. It is usually a multiple of the monthly payment (e.g., “3 or 6 months upfront”) and reduces the subsequent monthly costs.
Insurance Group – A rating from 1 to 50 that determines how expensive a car is to insure; Group 1 is the cheapest, Group 50 the most expensive.
Lease Purchase A finance agreement (often called “Hire Purchase with a Balloon”) where you pay an initial deposit and monthly installments, but must buy the vehicle at the end by paying a final “balloon payment.”
Leasing broker – An intermediary who searches for the best deals across various finance providers and dealerships to find a vehicle for the customer.
Maintenance – An optional add-on to a lease that covers the cost of all routine servicing, MOTs, and wear-and-tear items (like tires and wipers).
Monthly payment – The fixed amount paid every month for the duration of the contract to use the vehicle.
P11D – The list price of a car (including VAT and options, but excluding road tax and first registration fee). It is the value used by HMRC to calculate company car tax.
Range anxiety – The fear that an electric vehicle will run out of power before reaching a destination or a charging point.
Residual value – The estimated value of the vehicle at the end of the lease term. Higher residual values usually lead to lower monthly lease payments.
Van leasing – The overarching terms for long-term vehicle rental, allowing individuals or businesses to drive a new vehicle for a set period.
With Maintenance – An optional add-on to a lease that covers the cost of all routine servicing, MOTs, and wear-and-tear items (like tires and wipers).